Redacted reports by month
Timeline Note
We list only the month of each report (not exact dates) to preserve timeline context while reducing identifiable details. To protect privacy, all entries below are redacted and rephrased while preserving the core meaning and timeline. We left out reports we could not safely redact. We left out reports that were too vague to be meaningful or that lacked sufficient detail to verify a timeline.
December 2025
- One report described a full prepayment made earlier in the year, while the charter company later confirmed they had not received payment and had no active reservation. The sender expressed concern about a possible pattern where alternatives are arranged only near departure, after earlier assurance that the booking was secure.
- A prospective renter reported receiving an invoice from Searadar and then documentation from a different charter company, and wondered whether this mismatch was legitimate.
September 2025
- A traveler reported paying more than EUR 5,000 for a charter and incurring additional travel costs, then being informed shortly before departure that the yacht was unavailable due to double-booking. They reported no replacement yacht was provided and that only the charter fee refund was offered.
- Another customer reported waiting about seven months for an agreed refund despite repeated written assurances and repeated "soon" commitments.
August 2025
- A family group reported paying a 50% charter deposit for a milestone celebration trip, then later learning directly from the charter company that the deposit had never been forwarded and the agreement had been cancelled earlier. They described limited communication, no phone support, and repeated requests to pay the remaining balance despite unresolved booking status.
- Another traveler reported discovering on the eve of departure that the charter company had not received funds, with only limited communication from Searadar and no clear recovery plan.
July 2025
- One report described payments exceeding EUR 12,000 (including charter-related amounts), followed by confirmation from the boat owner that no booking payment had been received. The sender described prolonged correspondence that did not resolve the issue and raised concerns about misleading reassurance.
- Another customer reported the same pattern of non-payment to the boat owner and asked how to escalate the case.
June 2025
- A boat owner reported that Searadar collected client funds but did not transfer the expected down payment to the owner/charter side, creating risk for both the traveler and operator.
May 2025
- An experienced Mediterranean sailor reported that warning signs during sales conversations and review patterns led them to cancel plans with Searadar and book through another provider.
- A UK customer reported paying in full months in advance, then learning directly from the charter company that the reservation had been cancelled earlier due to non-payment. They rebooked elsewhere, started a card dispute, and reported a similar issue affecting another skipper in their network.
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